Of course, therapists need to consider their bottom line when choosing a telehealth platform.
This might involve high-grade end-to-end encryption services and/or HIPAA compliance. It’s important to choose video conferencing platforms that follow all the appropriate digital security protocols. Moreover, you’ll need to be able to demonstrate this to clients. Therapists need to ensure that confidential information shared during client sessions, as well as client notes and case files, are secured against threats of hacking or unauthorized access. In-person therapy involves creating a safe space where clients feel comfortable discussing deeply personal issues. The main factors you’ll want to consider are: Security: protecting client data
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Now that you’re aware of how important it is to find the right platform, let’s look at how to weigh up your options. How to choose the best teletherapy platform
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Need an all-in-one practice management software that lets you protect your patients with secure chat and video calls? Try Nuna – it’s free to get started.
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With some careful planning, therapists can find a platform that increases their efficiency and helps to attract – plus retain – their clients. We’ve created this guide to the top teletherapy platforms to take some of the guesswork out of the process. Overly complex platforms can create confusion, but overly simple tools may lack key features for therapists, like the capacity to share materials with clients, keep secure, real-time notes or manage workflow.Ĭlearly, finding the perfect platform is a delicate balance and comes down to each therapist’s specific needs. Inadequate telehealth solutions can break clients’ trust, if they don’t feel confident in the platform’s security, leading to client retention issues.īoth therapists and clients need a smooth, seamless experience where video calls won’t be interrupted by platform or connection issues. Many clinicians jumped right in with the online tools they were already familiar with – such as Skype – and are now realizing the importance of finding the right online therapy platform fit. Counselors who’ve been providing teletherapy for a while are now finding themselves revising different options, looking for video conferencing services that better meet their needs. But, as we’ve written about before, it’s hard to know where to start with creating an online practice – and choosing a platform is one of the key decisions. There are a plethora of teletherapy platforms available to choose from. Even when we can see clients in person again, many therapy providers are likely to continue with some form of online mental health practice, attracted by the convenience and possibility to reach new clients in new spaces. Īnd the experts say that teletherapy is here to stay. But the sheer size of the increase is surprising: we’re talking about a 50%+ boost in the market according to the CDC. It’s no surprise that when the coronavirus pandemic began in March 2020, more clients and therapists began using telehealth platforms.
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